Making The Most Of Every Opportunity!
Listening To What Isn’t Said
Too many times we arrive with an assignment, with tunnel vision, and an agenda. Focused on the one thing, missing the signs that lead to solutions and future sales. Whether a customer it’s a service call, or a question about a specific product, maybe just a routine visit. Give it all you have… you have wasted precious time, and resources by being focused on that ONE THING! You have driven this far, scheduled this time now listen! Be observant! Customers will tell you how to sell them. They will tell you what their needs are. What they are struggling with. You can be their hero, be their solution, and get them results. It may not be a sale today however by listening, taking note, fact-finding, and sometimes offering solutions at the moment you will build their confidence and trust for future sales.
Your customer will tell you how to sell them, what their needs are, what they are struggling with, and how you can be their hero, be their solution, get the results. It may not be a sale today however by listening, observing, taking note, fact-finding, and sometimes offering solutions at the moment you will build their confidence and trust for future sales.
What is the paint spray gun cleaning process and system they are using? Is it streamlined and effective? A paint spray gun that is not cleaned properly can cost time in re-dos and money. Take the time to present to them BECCA’s 3P System Process, the functionality, the results. Use the “What is the BECCA 3P System” video to show them the simplicity of the process.
If they already have a competitors gun cleaning system the BECCA Consumable line of products enhances the performance of any spray gun cleaning system as well as paint waste management on the market. We offer FREE SAMPLES of all our consumable products, take the time to put these into the customer’s hands and demonstrate their use. Let them experience the BECCA Consumable difference. Watch the H2O DRY Sample Demonstration video.
Finally, it is important that we look beyond the immediate sale to customer retention. Developing a relationship that in the end, you are the go-to person to find solutions that increase profitability and cut losses. You will build trust and value in you and your product line. As well, in the end, increase your sales. Making the most of every opportunity.